Privacy Policy

Effective Date: July 2024

Lunova ("we," "our," "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, use our services, or interact with us.

1. Information We Collect

We collect information to provide and improve our services. This may include:

  • Personal Information: Name, email address, phone number, mailing address, and payment details.

  • Account Information: Username, password, and purchase history.

  • Technical Information: IP address, browser type, device type, operating system, and website usage data.

  • Cookies and Tracking Data: We use cookies and similar technologies to enhance your browsing experience and collect analytics data.

2. How We Use Your Information

We use your personal information for the following purposes:

  • To provide, operate, and improve our website and services.

  • To process transactions and fulfill orders.

  • To communicate with you regarding inquiries, customer support, and updates.

  • To personalize your experience and offer tailored recommendations.

  • To comply with legal obligations and enforce our policies.

3. Sharing Your Information

We do not sell your personal information. However, we may share it with:

  • Service Providers: Third-party vendors who assist in payment processing, data analytics, and website hosting.

  • Legal Compliance: Authorities when required by law, such as to comply with legal processes or protect our rights.

  • Business Transfers: In the event of a merger, acquisition, or asset sale, your information may be transferred.

4. Data Security

We implement industry-standard security measures to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

5. Your Rights and Choices

You have the right to:

  • Access, update, or delete your personal information.

  • Opt-out of marketing communications at any time.

  • Manage cookie preferences through your browser settings.

  • Request a copy of the data we store about you.

6. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

7. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy regularly.

8. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us:

  • Email: info@lunova.com.au

By using our website and services, you consent to the terms of this Privacy Policy.